Today there are a range of different social tools which are used by organisations to support their social strategies both within the organisation and with external stakeholders. Tools in use include:
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Blogs
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Wikis
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Social Bookmarking
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Social Tagging
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Social Networks
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Forums/Message boards
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Customer Review tools
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Portals
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Content Management Systems
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Online Games
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Twitter
Within this section we will discuss each of these tools and demonstrate the value of these to your organisation and stakeholder groups.