Presentations

Over the last few years, we have created presentations to support training and education for our clients and speaking engagements at industry events and seminars and would like to share some of them with you.

Starbucks the new loyalty model

Social insight strategy

Social tracking reports

Social benchmark reports

What is Semiotic analysis?

Online ethnography

Online reputation & campaign monitoring full deck – pdf

Social insight and strategy overview

Getting started in Social Media

Developing Your Personet

Business Value Through Customer Engagment

Travel Industry Community And Content Loyalty

Business and Brand Social Networks Part 1