what we do

We help our clients navigate the world of social business.

We have been working with clients on Social Business Projects since 2001.

We offer out clients 2 services, social business education and social business consulting.

Social Business Education

Through our experience we have identified key subject areas and created a range of executive workshops which help organisations understand the business value and impact which can be achieved through adopting social business strategies in one or more areas of a business. There are 5 standard workshops we run and we also offer bespoke workshops.

Workshop 1 – Business Value from Social Strategies

Workshop 2 – Core Components of a Social Business Strategy

Workshop 3 – Social Insight and its value to the business

Workshop 4 – Customer Loyalty through Social Business Strategies

Workshop 5 – Understanding Social Tools and their value to your business

Click here to find out more about our workshops.
Social Business Strategy
As more and more businesses are seeing measurable value from social business projects in marketing, market research, insight, PR, new product development, innovation, internal communications and customer service, social business is becoming a priority for more organisations.

We work with clients to

• embark on their social business journey
• evaluate current initiatives
• develop and implement social business strategy frameworks
• identify key business measures and performance indicators
• social tools vendor identification and selection
• education programs

Each client has a unique business, with a unique customer base and will require a bespoke service, which capitalises standard frameworks and work processes.

Click here to find out more about our business consulting.

 

We look forward to finding out about your projects.